Smart hands support

We provide Smart Hands support services, offering access to experienced engineering resources. Trust us as your safe pair of hands for reliable, efficient deployment services.


Responsive technical support

Unlock Flow's Smart Hands services' reliability, efficiency, and peace of mind.
Trust us to manage the technical aspects of your projects, freeing you to prioritise driving your business forward.

Key features


Equipment Pre-Staging & Testing

Ensure that all equipment undergoes thorough testing and configuration before installation, reducing the risk of malfunctions or errors during deployment.


Receive, Inventory, and Cross-Check Equipment

Safely receive equipment, validate against the Bill of Materials (BOM), and ensure accurate inventory management for streamlined project execution.


‘White Glove’ Equipment Installation

Expert rack installation service ensures devices are securely installed as per design, with applied labeling as required.

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Connect Necessary Cabling 

Properly connect all equipment as per design, ensuring accurate patching and documentation for optimal network connectivity.



Power-Up Equipment and Complete Green-Light Checks 

Verify that equipment functions as intended at the point of installation, ensuring reliability and performance from the outset.


Remote teams

Work with Remote Engineering Teams

Liaise with provided contacts to ensure remote engineering teams can connect to installed equipment for the next phase of deployment works.

Making the complex simple 

Our tailored engineering solutions cater to the needs of global enterprises. With proficiency in global compliance and security standards, dedicated project management, and a unified partner approach, we guarantee streamlined deployment processes and smooth integration.

Global - Flow

Ready to experience the Flow advantage?

Benefit from the reliability, efficiency, and peace of mind offered by Flow’s Smart Hands services. Let us handle the technical aspects of your projects, allowing you to focus on advancing your business. Our comprehensive deployment solutions ensure smooth business operations and our tailored solutions deliver results. 

Get in touch to discuss your requirements today.


The Flow advantage

An Overview of Flow’s Smart Hands Support Services


Risk Mitigation

Thorough testing and pre-staging reduce the risk of malfunctions or errors during deployment, minimising downtime and disruption to operations.

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Efficiency and Reliability

Expert installation and proper cabling ensure optimal network connectivity and reliability, driving operational efficiency and productivity. 

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Collaboration and Coordination 

Seamless collaboration with remote engineering teams expedites installation works, reducing project timelines and enhancing efficiency.



Documentation and Accountability

Formal sign-off documents provide accountability and facilitate project closure, ensuring compliance with project requirements.


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Customised Solutions

Each project is scoped to meet customer requirements, ensuring tailored solutions that address specific needs and challenges.



Peace of Mind 

Visual records before and after installation provide evidence of completed work and peace of mind, enhancing transparency and accountability.


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Why choose Flow's smart hands support services?

  • Experienced Engineering Resources: Access skilled engineers with expertise in various tasks, ensuring reliable and efficient support.
  • Cost-effective: Benefit from cost-effective solutions without compromising quality or service excellence.
  • Flexible Assistance: Receive support for various tasks tailored to your specific needs and requirements.
  • Trusted Partner: Choose Flow as your trusted partner for reliable Smart Hands support services, providing peace of mind and confidence in your deployments.
  • Streamlined Operations: Enjoy seamless and hassle-free deployments with our efficient Smart Hands support, minimising disruptions and maximising productivity.

Our trusted partners we are proud to work with

Your local partner for global solutions

Flow focus on providing efficient solutions to organisations enabling them to do business in confidence, with seamless transition and without fear of a cybersecurity attack. Bringing over 15 years of experience at the highest level, building trusted relationships with customers and supporting them wherever they are on their digital journey. Cybersecurity is built into the fabric of all our solutions, enabling secure and confident business operations.